Frequently Asked Questions

Please read our FAQ before sending us a message.

All items in the online store are shipped from Lagos Nigeria or from our showroom in California.
Shipping costs are calculated accordingly. We have a 100% delivery track record using the FedEx postal system. We also provide complimentary tracking, with a tracking number which we email to you after shipping.

We stay in touch with all our e-store customers for post-delivery feedback, which we take into strong account.

Delivery charges are automatically calculated per kg depending on your location.

Payment can be made via:

3-5 business days (Nigeria)
5-10 business days (US/Canada/Europe)
3 weeks (rest of the world)
*personalized orders will take 2-4 weeks to make, depending on design.

Our website is secured using Thawte SSL and we are verified by MasterCard SecureCard.

Yes. Customers can print an invoice on the "My Account" and "Order Details" page. A confirmatory email will also be sent once your order has been processed.

Please click here to see the full list of stockists.

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